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Explanation

Access Model

Understand how organization roles, server grants, plan limits, and target capabilities combine to control what each person can see and do.

Membership and access are separate ideas

Being in an organization does not automatically mean full access to every server or page.

EnderDash evaluates access in layers:

  1. organization role
  2. server grant
  3. plan features
  4. target capabilities

That layered model is why two people in the same organization can see different pages or panels.

Organization roles

RoleTypical meaning
OwnerFull organization control
AdminDay-to-day operational control
MemberAccess limited to what has been granted

Owners and admins are the elevated roles.

What elevated roles can usually access

Elevated roles can typically access pages and actions such as:

  • Downloads
  • server creation and deletion
  • agent-key rotation
  • Billing
  • Activity
  • Ocelot Settings
  • organization-wide member and grant management

Members should not expect those setup and administrative surfaces to appear.

Why a page or panel can still be missing

Even if a user has the right role, visibility can still depend on:

  • whether they were granted access to the server
  • whether the organization plan includes the feature
  • whether the connected target exposes the capability behind that panel

That is why access questions and capability questions are related, but not interchangeable.

The most common source of confusion

The most common access complaint is:

I can see the organization, but not the server or panel I need.

That is usually a missing server grant, not a frontend bug.

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